Return and Refund Policy

Last Updated: March 30, 2025

At AdaptoLink, we want you to be satisfied with your purchase. This Return and Refund Policy applies to items bought on adaptolink.store.

Return Eligibility

  • Returns are accepted within 30 days of delivery.
  • Items must be unused, in original packaging, and in the same condition as received.
  • Proof of purchase is required.

Non-Returnable Items

  • Opened or used electronics (unless defective).
  • Gift cards or downloadable products.

Refund Process

  • To initiate a return, contact us at contact@adaptolink.store or +1 917 695-7262.
  • Once your return is received and inspected (typically within 5 business days), we’ll notify you of approval.
  • Refunds will be issued to your original payment method within 10 business days of approval.

Shipping Costs

  • You are responsible for return shipping costs unless the item is defective or incorrect.
  • Original shipping fees are non-refundable.

Defective or Damaged Items

  • If an item arrives damaged or malfunctions within 30 days, we’ll replace it or issue a full refund (including shipping costs). Contact us immediately.

Contact Us
For return inquiries:

  • Email: contact@adaptolink.store
  • Phone: +1 917 695-7262
  • Address: 507 Satinwood Cir, Graniteville, SC 29829, United States
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